RM works with four pillars, Change Management, Build Management, Deployment Management and Incident Management. Performed annual disaster recovery, business continuity and business impact assessment exercises. Managing user accounts, including adding and deleting rights and establishing server access. Drove on-time OEM deliveries by leading OEM development meetings, project planning, scheduling and resource management. Collaborated with 50+ stakeholders in development, design and testing areas. Once the team got a picture of the current state of … Driver in a number of process improvement efforts which reporting and SDLC methodologies improvements. Managed Public Safety Long Term Evolution (LTE) Infrastructure Release lifecycle from concept through market ship acceptance, ensuring release met customer needs on-time and with high-quality. Installed to NT4.0, W2k, W2k server and Data Center. Last updated on November 23, 2020 Plutora Blog - Release Management Release Manager: The Definitive Job Description Reading time 4 minutes The Job Description of a Release Manager. Project management expertise and leadership are also required. Coordinated data conversion activity and migrations to test and production environments. Top 8 release manager resume samples In this file, you can ref resume materials for release manager such as release manager resume samples, release manager resume writing tips, release manager cover letters, release manager interview questions with answers… Tracking and implementing code changes through development, QA and production environments. Develop, document and implement overall release management processes and procedures for milestone project releases. Release are split into three types – 1. Supervised a team of up to 8 people in multiple locations to successfully deploy releases into Production across all business areas. Deploy master to production environment. Designed and built Disaster Recovery site for our production systems using Amazon Cloud Services and a VPN tunnel solution to keep it synchronized with live production. Get the right Release manager job with company ratings & salaries. Coordinated infrastructure changes in the production environments to avoid conflicts with releases. Leads the effort of defining the IT strategic direction for release management tools for IT to ensure the process requirements of release management are build in. The Release Management responsibilities also include building the IT Release Calendar in working closely with the IT release managers from different portfolios across IT and centralizing view of all releases. Managed the process of advancing software code through the development lifecycle from development and testing to production release. Designed a new release process around ITIL methodology that met the needs of the business, and created Key Performance Indicators and metrics to drive continuous service improvement. Determined TIS staffing requirements for government programs and partnered with the PMO to secure associated funding for resources. Managed release activities focused on licensing of software offerings. Managed development of package, implementation of package, building of package, and release of Power Path 2.1. If your company has ever had to make a significant software change, chances are that you already appreciate the need for a reliable release management process.Release management oversees all the stages involved in a software release from development and testing to deployment. There are different phases of the release management process that need to be followed by an IT Service Provider. Responsibilities include managing quarterly Global releases across a number of applications which impact Internal and External Partners within the North America and Central and South America, Europe and Asia-Pacific. The median annual salary for a Release Manager was £60,000 in advertised job vacancies during the 6 months to 3 December 2020. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Assisted in managing projects and interdependencies to ensure milestone adherence and measurement of release integrity. Coordinated software releases across multiple teams and physical locations, including business and IT organizations and contracted software development vendor, Dell. Drove various process improvements that reduced the number of releases by 50%, lowered risk and maintained quality, functionality and time to market. Filter by location to see Release Manager salaries in your area. Facilitated, managed and maintained CAB (Change Advisory Board) meetings and Change process, with great attention to detail, coordination of process and personnel from different groups to maintain high level of adherence to change process among teams. Proven leadership and management abilities; consulted on Project Management with the customer, and third party vendors to facilitate business relationships and project deliverables. There are two types of student loans- federal and private loans. Successfully managed an average of 40 projects per year on the client desktop and multiple technical platforms within UBS, Effectively assessed, planned, and executed business-driven changes throughout the entire project management lifecycle, Ensured that release strategies and implementation met the firm's standards and risk tolerance by working closely with multiple quality assurance teams and application owners, Developed and maintained close relationships with all clients and service providers to ensure the clients' needs were met and the project implemented smoothly, Worked extensively in various desktop environments such as Windows XP, Windows 7, Citrix, VDI, and Microsoft Active Directory, Led team's project management processes more towards the ITIL standards, Served as the production gateway for all software and application changes, Ensured all projects were delivered on-time and within budget, while meeting all business requirements. Release Manager August 2010 to February 2018 Wipro Technologies Kohl's. So in summary the Release Manager is a governance or quality oversight role that ensures that the right level or due diligence & requirements are applied to each release based on an accepted process and a proactively developed set of acceptance criteria that are applied based on the release … The metrics allowed management to track deficiencies in the release process and make improvements. Coordinated the software release process between the Engineering and Quality Assurance (QA) teams that reduced rework by 10% and increased by 15% the availability of software updates to 24/7 [company name] internal and external customers. Coordination with legal, development, marketing, sales and other teams globally. Assisted with the development of implementation plans for scheduled releases. Managed Public Safety Long Term Evolution (LTE) Infrastructure $10M Release from concept through market ship acceptance, ensuring release met customer needs on-time and with high-quality. Facilitated lessons learned sessions after major releases, generating improvements for future releases. Summary. 25,398 Release Manager jobs available on Indeed.com. Release Manager - Process Owner 1. Maintained servers and archived releases/patches. Participated as key driver for continuous improvements and change management processes. Managed all phases of project development and implementation by ensuring that business deliverables were completely satisfied, on time and within budget. For example a minor release to version 2 will be numbered 2.1 2. Planned and scheduled release events. Worked with development team leads to implement code repository solutions that provided for proper versioning, tagging, and archival with minimal impact or changes to developer workflow. Software Release Managers act as project managers for the release of software systems. Built infrastructure for artifact deliverable expectations. Set expectations for business and IT PMs to best succeed in an immature organization. Reporting directly to the Deputy Project Manager (DPM), worked to support Transportation Security Administration (TSA) Office of Intelligence and Analysis in protecting and securing against a broad range of threats through the development, operation, and maintenance of the transportation Security Threat Assessment (STA) credentialing systems. Regardless of their background, release managers work with business leaders, product owne… Directed project activities, conducted reviews, managed risk mitigation, issues, project schedule and change control processes. Helped 12 applications with planning, scheduling, facilitating and coordinating changes in software development environment. Supported program management and engineering to scale release, meeting resource, timing and budget goals. Collaborated with stakeholders, system users, SME, software development team and the QA team throughout the production implementation process. Responsible for overseeing the day-to-day implementation and operations aspects of the release process and achievement of service levels. Manage up to 100 individuals during the release life cycle which include Business PM/Leads, IT PM/leads, Development, Training and Test Managers. Lead for all security and architectural database related changes and requests. Accountable for strategic change and release planning for multiple, simultaneous deployments, rollout/rollback processes, appropriate classification of all changes, change and release schedules and allocation of implementation resources. Tweaked the "Fees Workflow" for the carrier by modularizing the code into organized functions saving 12 seconds which helped in increasing the productivity of one agent by 10% and revenue by $1.5M. Served as product management lead for all release milestone deliverables, both front-end and back-end. Deployed production ready code and media, consisting of audio and eBook formats to web, SQL and cloud storage solutions. Developed software release project metrics. Ensure all standards are applied in the newly created codes and updated codes by doing peer reviews with signoff. Created upgrade packages for future upgrades. What's new in UPM version 2.19 UPM version 2.19 has lots of bug fixes and changes to support the latest release of JIRA Software 7 and JIRA Service Desk 3. Successfully delivered ~$7.0MM Banking Release on time, under budget and with minimal defects (12 projects). Prepared status reports for management and key stakeholders reporting the timing of releases to customer sites. Established PMO operational guidelines and best practices. 8-10 million users), Analysis and development of meaningful summarizations of huge transactional data to enable quicker analytic reports and dashboards that supplements the data-driven decision making of the executive group, Consistently Managed business and stakeholder expectations, Tracked and reported overall status to Management in terms of weekly status updates and documentation on all projects/ programs. Delivered foundational functionality that ensured OCC alignment, delivered fraud protections, and grew the bank product suite. Release management is a relatively new but rapidly growing discipline within software engineering.As software systems, software development processes, and resources become more distributed, they invariably become more specialized and complex.Furthermore, software products (especially web applications) are typically in an ongoing cycle of development, testing, and release, … Quality transition between test environments and the implementation of software changes into production. Release process owner for 20 thin-net client cloud products and 40 patch-build environments on Solaris, Linux and Windows. Managed oversight of deployment activities including team leadership, tracking and confirming steps executed, making rollback calls and communicating the success/failure to all stakeholders. Release managers may be IT professionals specializing in coordinating release activities or upskilled product owners able to manage releases. Spearheaded implementation of East Coast Fulfillment Center and JDA roll-out as well as execution of RDF technical upgrade, utilizing Oracle technologies. Managed SDLC from concept through implementation, including scheduling, resource allocation, planning, monitoring, and status reports to ensure customer's requirements were met and deliverables were completed on time. Remarks A: Accountable according to the RACI Model: Those who are ultimately accountable for the correct and thorough completion of the ITIL Release & Deployment process. Created/drove detailed deployment plans using MS Project; ensured peer project team members met deliverables. All Rights Reserved •. Conduct impact analysis by identifying vanilla codes and custom codes in previous version of Ariba to be migrated in the new version. Key driver for continuous improvements and change management processes. Automated the daily and weekly Build server and CVS repository backups. Maintained Forward Schedule of Change (FSC), agenda for meetings, Release Calendar and metrics. This position also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments. Tracked and communicated changes to release scope. Managed 5 quarterly releases bringing 130 projects into production with $200M in benefit. Support IT management for the Military Health System Defense Health Services System (DHSS) and the n-tieractive corporate office in an ISO 20000 and 27001 certified environment; including coordinating with various teams on the design and installation of new technology infrastructure, Owned the change management processes and provided business partners with regular status updates, Triage Service Desk technical issues with various teams and drive issues to resolutio, Executed testing, remediation and execution of new machines (PCs, Macs), Deployed new machines (PCs, Macs) to users and configured the virtual machines and user accounts. Reduced postponed software deployments by a third. Although testing can be a well-defined and well-executed part of the development life cycle, release management still maintains a level of testing and verification responsibilities. Created weekly status reports on release risk trend with the status of all the projects in the release. Primarily responsible for managing a matrixes team that analyzes requirements, designs, develops, test, and implements major data releases and initiatives, coordinating across technologies, and as appropriate, manage relationships between Information Management and Analytics Department and internal/external client organizations. My secondary responsibility was working on the infrastructure team to architect and implement new solutions for technologies such as IDS, SMTP, Adobe Content Services, Centralized logging, SQL monitoring and automated maintenance of systems. The website has improved internal processes and enhanced communication within the team. These business teams cover a diverse mix of organizations impacting all areas of HP. Coordinated with project management. Wrote manual documenting deployment procedures in detail. Innovated new "Ticket Refund Workflow" for Qantas Airways by implementing new designs and removing redundancies, which saved $300,000 bi-annually in preventing a ticket reject. It is implemented as a separate category inside the Change Management application and supports and relies on the Change Management … Coordinated and facilitated post implementation reviews. Scheduled, lead and documented release meetings to establish and track team-coordinated deployment plans. Management / Management Information Systems, Information Technology, Project Management & Leadership. Deployed SDLC methodology to integrate with Enterprise TIAA-CREF. Developed system level migration planning for existing and Greenfield customers. Provide management reporting on all activities within the enterpriseincluding change management, release management, and problem and incident management, and any other reportingrequirements as required by the organization. Developed equipment budget proposals, keeping server infrastructure up to date. Across all the IT job functions the Release Manager … I was also responsible for managing department/project budgets, workload balancing and developing strategies and processes, understanding the technical components of a variety of data repositories, and leading process improvements projects. In our experiences finding a seasoned Release Manager is much harder than finding a great developer due to the fact they are less abundant in the marketplace. The position is the primary driver in leading the planning and delivery of major functionality from "Vision" to production while working with a number of IT development teams, testing teams while working with Business counterparts. Managed matrix relationships across Deposits, Operations, IT and Customer Experience. How and by whom releases are deployed into your production environment is a key decision that must be defined as part of your deployment and release management process. Hired to fix current installation packages and train personal. Documented processes and trained new team members. Conducted capacity, test, and communication planning, along with data collision and environment analysis. Delivered outcome to project team, stakeholders, and management. Implemented new artifacts to ensure change management and communication across impacted areas was successfully identified and managed. Managing, coordinating and implementing system maintenance and changes during non production hours. Created a master project plan that condensed the TIS worked required to support three major government programs, with over 60 job streams, into two streamlined work breakdown structures. Partnered with Marketing on e-commerce product distribution. Composed & reviewed Master Test Strategy for program from inception to completion, developed, executed and analyzed test plan, test cases & test scripts for use in integration, system, regression and UAT evaluations. Identified risks and proposed mitigation strategies to ensure that the project deliverables are completed in time and budget. Catalyzed expertise of Oracle RPAS applications to review the requirements for technical upgrade and effectively execute conversion. Owned the Release Management Calendar by collaborating closely with IT release managers from different portfolios across IT. For more information on changes to the administration service REST API, see Administration service release notes. Provided engineering leadership and mentoring, providing guidance to team members and new hires. A typical resume sample for Release Managers showcases duties such as compiling source code, completing products, eliminating bugs, testing software performance, and integrating applications with new hardware. The Release Manager is responsible for planning and controlling the movement of Releases to test and live environments. Created market requirements based on Voice-of-Customer. IT professional with 16 years experience in Release Management, Quality Assurance and Certifications. Salary estimates are based on 814 salaries submitted anonymously to Glassdoor by Release Manager employees. Translated requirements from project managers into technical tasks and worked with technical teams to implement environment changes within development and testing environments. Developed, coordinated, and implemented overall Change/Release Management policy and processes based on ITIL Methodology in coordination with functional/operational teams. Technical Environment: Microsoft (Project, Visio, PowerPoint, Word, Excel, Outlook), Rational (Clear Quest, Requisite Pro). The guidelines are owned and published by the British Cabinet Office. Maintained production support efforts throughout all application releases. Negotiated SAP production downtime and provided process and tool training to new team members and customers. Created and documented build and release policies and procedures, incorporating best practices, Participated in the development of build scripts and processes utilizing STAT, (moves code between environments), Collaborate with the PMO for the OneLink project, Utilized DB2, COBOL, and Integrated Services, Utilized REMEDY for RFC's (request for change), Reconciled releases against other business priorities, including server patches, PeopleSoft FSCM fixes and patches, Developed and implemented the OneLink daily release schedule to perform movement of PeopleSoft FSCM code through the test and production environments, freeing up several hours in the team's daily schedules to perform other work, Managed (20+) software developers and testers, Managed hardware/software integration, hardware allocation, and project phasing, Active member of the Change Control Board (CCB) to help develop processes, Provided updates and status to clients and customer, Maintained, managed, and brought together communications across various teams, Acted as liaison between customer, contractor management, and technical groups, Accountable for the project planning, scheduling and coordination of technical and software deployments, Coordinated web application releases and desktop deployments to the production environment affecting cross platforms, Coordinated communication, training, support structure and scheduling to ensure deployments to production environment have met success, verification and sign off criteria. Tracked and reported on release issues and coordinated post implementation review calls. Key member of the team that oversaw the release of Attachmate shrink wrapped products. It is good practice, at this stage, to have a tester on your … Performing a Release Manager job in a large company is not an easy role regardless if it’s a permanent or contract role on a agile project/program. Release Managers make sure that finished software products meet the clients' requirements. This was all hosted at Rackspace and Amazon for media storage. The importance of this process and its 5 phases are discussed in detail in ITIL courses or asked about in the ITIL exam for that matter. Find out what is the best resume for you in our Ultimate Resume Format Guide. Implemented new systems and procedures, evaluating interdependencies, coordinating establishment of detailed deployment plans including dry runs and alternative solutions. Coordinated efforts with project team and stakeholders. 6 years of experience in Configuration, Build and Release Management; Expertise in establishing and maintaining the integrity of the project artifacts throughout the software development lifecycle using configuration management tools such as CVS, Subversion, Perforce, GIT and Team Foundation Server TFS on UNIX and Windows environment Developed processes and procedures to align with the Bank's SDLC including the standardization of the requirements process and change control methodology. With the Continous Integration and Delivery, one could get upto Deployment Management. Create assembly test scripts and coordinate with quality assurance team for assembly testing. Subscribe to Plutora Blog to learn about the latest trends in software delivery and get a FREE copy of “Mastering Software Delivery with Value Stream Management” by Jeff Keyes. Get notified of new articles. Maintained software code in Subversion and Team Foundation Server. to ensure releases were conducted efficiently and all angles of a release were covered. Overall responsibility to deliver technical solutions to business problems within scope, budget, schedule and quality constraints while providing leadership to the team. Hold back the release from being turned over to operations for migration to production when release plans are not met; work with the business process owner, application owner, change manager, project management office and others to identify the cause, determine the plan for resolution and reschedule the release Equally, a Release Manager must be confident enough to manage up and provide reporting as well as meeting updates to the Senior IT Management like the CIO and CTO as well as business management. You can find Atlassian Universal Plugin Manager ( UPM ) release highlights and,! 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